| Best fit | Recurring database operations with an agreed scope and engineering capacity | An internal owner with deep application and business context | Support for the provider's services under your selected support plan | A defined audit, migration, tuning, or architecture outcome |
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| Database scope | Supported engines, versions, and topologies confirmed during discovery | Your team's expertise, with specialist support where needed | Services and responsibilities covered by the provider's agreement | The engines and environments listed in the project scope |
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| Hands-on work | Agreed monitoring, tuning, backup, and maintenance work within your plan | Work prioritized and performed by your internal team | Check which actions the provider performs and which remain with your team | Implementation and handover against agreed deliverables |
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| Incident coverage | Human coverage, severity rules, and initial-response targets depend on your plan | Defined by your staffing, on-call rotation, and escalation arrangements | Defined by the provider's support tier and incident terms | Ongoing incident support requires an explicit support arrangement |
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| Production control | Your team retains business decisions and agrees access and change approvals | Your internal access and change-management policies apply | Responsibilities are split between the provider and your team | Access, approvals, acceptance, and handover are agreed for the engagement |
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| Budget to compare | Retainer or per-unit management, plus any selected coverage add-ons | Hiring, compensation, tools, training, and coverage arrangements | Published support-plan charges plus your team's operating work | Agreed project fee, change requests, and any follow-on support |
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