Managed DBAOngoing
Monitoring, maintenance, and incident response under one agreement.
Who owns what is written into the agreement.
- Monitorlag, locks, disk
- Alerton agreed thresholds
- Reviewhealth and capacity
Database reliability engineering
Managed DBA services for production databases.
Database engineers for MySQL, PostgreSQL, MongoDB, and more: monitoring, tuning, backups, upgrades, and incident response, with ownership agreed in writing.
The first 30-minute call covers your databases, current ownership, and required coverage. No production access is needed. Prefer evidence first? Request a free audit of one database instance.
Sample fleet
DEMO
MySQL
8.4 LTS · InnoDB
1.82k
queries/sec
PostgreSQL
16 · streaming repl
18ms
p99 latency
MongoDB
7.0 · 3-node RS
940
ops/sec
Valkey
8 · cluster
99.4%
cache hit rate
SQL Server
2022 · Always On AG
14.2k
instance IOPS
Sample Query Throughput
12.4k QPS[OK] pg_repl: replica synchronized (lag 0ms)
[OK] valkey: 99.4% hit rate, 0 evictions
[INF] mysql: buffer pool resized → 24G
Illustrative dashboard with sample data · not live customer telemetry
- Where the team is
- India
- Time zone IST, UTC+5:30
- Covered business hours
- Mon–Fri 09:00–18:00 IST
- 03:30–12:30 UTC
- Initial-response target
- 2 to 4 hours
- During covered business hours
- Initial-response target for critical (P1) incidents
- 30 minutes
- Where your service agreement includes 24x7 on-call
Our engineering team is in India; business-hours coverage is Mon–Fri 09:00–18:00 IST (UTC+5:30), and 24x7 on-call is available under your service agreement.
Initial-response targets, not resolution guarantees. The target for your engagement is set in your service agreement.
Selected clients
When teams call us
Six signs your databases need a managed DBA service
Pick the one that matches your team. Each is work a managed DBA service can own, and each ends in something your team can keep.
What it usually means
Database work is spread across application and platform engineers, so maintenance waits and incidents land on whoever is awake.
What we do
- Take named ownership of monitoring, maintenance, and planned changes
- Write the escalation path and on-call rota into your service agreement
- Keep a running record of every change we make
You get: One accountable DBA team, and an ownership split agreed in writing.
Managed DBA servicesWhat it usually means
The version you run is near or past end of life, and nobody has time to rehearse the move.
What we do
- Check compatibility: removed features, changed defaults, and drivers
- Rehearse the upgrade on a copy with production-like load
- Cut over through a replica, with a tested rollback
You get: An upgrade plan with go or no-go checks, run with your team.
Database migrationWhat it usually means
Backups run, but nobody has timed a full restore, so recovery time is a guess.
What we do
- Review backup coverage and point-in-time recovery
- Run a restore drill and time it end to end
- Write the recovery steps down as a runbook
You get: A measured recovery time and a restore procedure your team can repeat.
Backup and disaster recoveryWhat it usually means
Bigger instances stopped helping, because the cost sits in query plans, indexes, or configuration.
What we do
- Find the statements that cost the most time, from real workload data
- Fix indexes, rewrite queries, and tune configuration
- Measure latency before and after every change
You get: A ranked list of fixes, each with its evidence and a before-and-after measurement.
Performance optimizationWhat it usually means
Database incidents depend on one engineer who also ships product features.
What we do
- Add JusDB engineers to your escalation path
- Agree initial-response targets for covered hours and, where included, 24x7 on-call
- Write a review after every critical incident
You get: Coverage you can plan around, with the targets written into your service agreement.
Emergency database supportWhat it usually means
Spend grows faster than the workload, usually from oversized instances, idle resources, or inefficient queries.
What we do
- Right-size instances against measured usage
- Remove idle replicas, snapshots, and storage
- Plan reserved capacity once the baseline is stable
You get: A prioritized savings plan, with the changes that carry risk called out.
Cloud database cost optimizationKnow who owns the database work
Your proposal defines the databases, included work, engineering hours, coverage, and exclusions. The service agreement records who is responsible for what.
Your team keeps control
- Set business priorities, application requirements, and release plans
- Approve production changes, except routine actions you have pre-approved
- Own your cloud accounts, access policies, and vendor relationships
- Decide when maintenance can happen and how quickly service must recover
- Move the work in-house or to another provider after your agreement's notice period, with your data returned or deleted and the transition help your agreement sets out (Terms, section 8)
JusDB handles the agreed database work
- Monitor database health, investigate alerts, and involve the right people
- Review query performance, replication, capacity, and backup health
- Carry out approved changes and update the operating instructions they affect
- Report completed work, open risks, and recommended next steps
Ongoing coverage, a scoped project, or a free audit
Start with whichever fits. The same database engineers deliver all three, under one NDA.
Consulting project
Fix one problem, with a written scope.
A scoped project for one problem or change, with written findings and hands-on implementation.
Projects scoped before work starts
- Tuning
- Upgrades
- High availability
- Migrations
Free audit
A read-only review of one instance.
Request a free audit of one database instance, subject to availability: mutual NDA before read-only access, a prioritized report within one week after access is ready, and no obligation.
What we check on one instance
- Slow queries and indexes
- Replication and backups
Client feedback on migration, architecture, performance, and ongoing support
What teams say about working with JusDB. Every quote is published with the client’s written approval.
“As a result, we have seen a significant shift toward a more stable, predictable, and scalable environment aligned with our growth objectives.”
Read full quoteShow less from JK
Our engagement with the JusDB team has been highly impactful, marked by a clear, structured approach to addressing critical challenges in database performance, scalability, and data reliability. They demonstrated strong technical expertise and a deep understanding of underlying system complexities, focusing not just on immediate fixes but on long-term structural improvements.
As a result, we have seen a significant shift toward a more stable, predictable, and scalable environment aligned with our growth objectives. Their professionalism, proactive communication, and collaborative approach made the entire engagement seamless.
We value the partnership and would confidently recommend them to any organization looking to strengthen their data infrastructure and overall system performance.
JK
Head of Products, Recochain Private Limited
- Performance
- Scalability
- Data reliability
“They planned the cutover carefully, kept downtime to a minimum, and sized the Azure environment for both performance and cost.”
Read full quoteShow less from Rajgopal
Improvize IT has had a very good experience working with JusDB. Their team migrated our on-premises database estate to Microsoft Azure and has continued to support the environment since go-live.
They planned the cutover carefully, kept downtime to a minimum, and sized the Azure environment for both performance and cost. They understood our workloads quickly, and their responsiveness after go-live has been just as consistent.
We truly value JusDB’s contribution and are glad to recommend them for cloud migration, database engineering and managed support services.
Rajgopal
Director, Improvize IT
- Cloud migration
- Database engineering
- Managed support
“Their team built our database infrastructure from scratch and gave us a solid, well-architected foundation for our production workloads.”
Read full quoteShow less from Martin Harrison
Linuxoft has had a very good experience working with JusDB. Their team built our database infrastructure from scratch and gave us a solid, well-architected foundation for our production workloads.
They designed the architecture around our requirements, built in reliability and room to grow from the start, and handed over an environment our team can run with confidence. Their depth of expertise and responsiveness stood out throughout the engagement.
We truly value JusDB’s contribution and are glad to recommend them for database architecture and engineering.
Martin Harrison
Lead Architect, Linuxoft
- Database architecture
- Database engineering
“They took the time to understand our workloads, made the right architecture choices early, and set up the data layer so it can grow without re-engineering.”
Read full quoteShow less from Sunith Samuel
Nexora has had a very good experience working with JusDB. Their team designed and built our database platform from the ground up, with our scaling requirements in mind from day one.
They took the time to understand our workloads, made the right architecture choices early, and set up the data layer so it can grow without re-engineering. Their depth of expertise and responsiveness made them feel like an extension of our own team.
We truly value JusDB’s contribution and are glad to recommend them for database architecture and engineering at scale.
Sunith Samuel
Co-Founder, Nexora
- Database architecture
- Engineering at scale
“They understood our requirements clearly, supported us with the right solutions, and helped us optimize our database in a very short time.”
Read full quoteShow less from Piyush Beli
WeCredit had a great experience working with JusDB. Their team helped us a lot in improving our database performance and making our systems faster and more stable.
They understood our requirements clearly, supported us with the right solutions, and helped us optimize our database in a very short time. Their expertise and quick support made a strong positive impact on our operations.
We truly appreciate JusDB’s contribution and highly recommend them for database optimization and performance improvement services.
Piyush Beli
CTO, WeCredit
- Database optimization
- Performance improvement
Database support that fits your existing team
Platform teams
Your engineers run the application and infrastructure. Database maintenance and incidents need a dedicated owner.
In-house DBAs
Your DBA keeps the context. Add capacity for planned work, specialist reviews, and agreed on-call coverage.
Growing products
New workloads bring performance, recovery, and capacity questions. Build database operations into your growth plans.
Start with ongoing database operations
Managed DBA services provide the recurring operating relationship. Add database SRE, controlled automation, or a focused cost engagement when your production scope requires it.
24 supported database technologies
Coverage for your engine, version, topology, and hosting is confirmed during discovery. Each one links to its page, and the database coverage directory lists every engine and tool page.
Database engines (19)
Managed cloud services (3)
PostgreSQL extensions (2)
Support for the environments in your production stack
We work across AWS, Google Cloud, Microsoft Azure, on-premises infrastructure, and Kubernetes. Platform and managed-service coverage is confirmed during discovery for your exact services, versions, and architecture.
AWS
Google Cloud
Microsoft Azure- On-premises
Kubernetes
How an engagement starts
From the scoping call to shared recovery procedures
Step through it, or let it play.
Interactive demo · Sample data
See how JusDB Autopilot surfaces database risks and recommended changes.
This walkthrough uses sample telemetry to demonstrate detection, diagnosis, and recommendations. Production actions follow your agreed access, approval, and pre-authorized automation controls.
Interactive product demoSample data · Tabs are interactive; action controls are illustrative
demo@example.com
JusDB Autopilot
Interactive product demonstration using sample fleet data
DEMO · SAMPLE DATA
Sample workspace
Autopilot Intelligence
Workload analysis with reviewable, approval-controlled actions
88
Sample Optimization Score
4
Autopilot Enabled
47
Sample Actions
23%
Illustrative Gain
$2.4K
Illustrative Savings
TOTAL CLUSTERS
5
Sample fleet
ACTIVE NODES
4
AVG QUERY LATENCY
18.3ms
8.3% sample change
TOTAL THROUGHPUT
22,756
queries/sec
Cluster Status Overview
Sample-MySQL
Sample MySQL cluster v8.0.35
Operational
94%
Response Time
12.4ms
Throughput
2,847/s
Uptime
99.9%
Sample-PostgreSQL
Sample analytics PostgreSQL cluster v15.4
Operational
87%
Response Time
8.7ms
Throughput
1,923/s
Uptime
99.8%
Sample-Redis
Sample Redis cache cluster v7.0.12
Operational
96%
Response Time
0.8ms
Throughput
15,847/s
Uptime
99.9%
Sample-MongoDB
Sample MongoDB document cluster v6.0.8
Warning
73%
Response Time
24.3ms
Throughput
1,247/s
Uptime
99.2%
Sample-Elasticsearch
Sample Elasticsearch cluster v8.9.2
Operational
91%
Response Time
45.2ms
Throughput
892/s
Uptime
99.7%
Recent Autopilot Activity
Pre-approved query optimization applied
Sample-MySQL
minutes
Pre-approved connection-pool change applied
Sample-PostgreSQL
minutes
Index optimization scheduled
Sample-MongoDB
See how Autopilot fits your workflow
Review the product walkthrough, then discuss integrations, permissions, and approval gates for your environment. Recommendations and pre-approved automation support engineering decisions; they do not bypass production change control.
Sample telemetry
The dashboard below uses illustrative metrics, events, and recommendations; it is not connected to a production database.
Human-governed
Engineers review recommendations; any automated production action must be explicitly pre-approved within defined risk and rollback controls.
Approval-controlled
Execution follows the permissions, change process, and approval gates agreed for your environment.
Frequently asked questions about JusDB operations
How our managed DBA and database reliability engineering services work with your engineering team.
What is JusDB and how does its managed database service work?
JusDB provides ongoing managed DBA and database reliability engineering services alongside your engineering team. The agreed scope can cover monitoring, query performance, backups, upgrades, capacity, and incident support. Your service agreement defines the work, human coverage, initial-response targets, and approvals; your team keeps business priorities and production control.
What initial-response targets and coverage hours does JusDB offer?
JusDB publishes two initial-response targets: 2 to 4 hours during covered business hours, and 30 minutes for critical (P1) incidents where your service agreement includes 24x7 on-call. Our engineering team is in India; business-hours coverage is Mon–Fri 09:00–18:00 IST (UTC+5:30), and 24x7 on-call is available under your service agreement. In UTC, covered business hours are 03:30–12:30 UTC. These are initial-response targets, not resolution guarantees. Covered severities, exclusions, and final commitments are set in the service agreement. Automated monitoring does not by itself include continuous human coverage.
How does JusDB bill for managed DBA work?
JusDB publishes no price list. Ongoing work is billed as a monthly retainer for a set number of engineering hours, or a monthly fee per database instance, HA cluster, or region; projects are scoped and quoted separately. Scope and fees are confirmed in a written proposal after a scoping call.
How does JusDB securely connect to our production databases?
JusDB agrees the access route, named identities, permissions, approvals, logging, and revocation process with your team before onboarding. Our engineers use named accounts with only the permissions the agreed work needs, and diagnostic data is limited to what that work requires. Available controls depend on your environment and policies, and production writes and emergency access follow approval rules you set. No production access is needed for the first scoping call.
Which databases and platforms does JusDB support?
JusDB supports 24 database technologies: 19 database engines (PostgreSQL, MySQL, MariaDB, SQL Server, MongoDB, Redis, Valkey, Dragonfly, Cassandra, ScyllaDB, Aerospike, ClickHouse, StarRocks, Apache Pinot, TiDB, CockroachDB, YugabyteDB, Elasticsearch, and OpenSearch), 3 managed cloud services (Amazon Aurora, Amazon RDS, and DynamoDB), and 2 PostgreSQL extensions (TimescaleDB and pgvector). It works on AWS, Google Cloud, Microsoft Azure, on-premises infrastructure, and Kubernetes. Coverage is confirmed for your engine, version, hosting platform, topology, and required work on the scoping call, and migrations or architecture changes can be scoped as projects alongside ongoing operations.
What happens if we end the engagement?
Either party can end a JusDB engagement for convenience by giving the notice period set in your service agreement. When an engagement ends, JusDB returns or deletes your data, revokes its access, issues a final invoice for services and expenses up to the end date, and provides reasonable transition assistance as agreed in your service agreement. The full terms are in section 8 of the JusDB Terms.
Scope the database work your team needs covered
In 30 minutes, we review your databases, current ownership, recurring workload, and coverage gaps. You leave with a concrete next step for scoping ongoing database operations.