Managed DBA services · database reliability engineering

Managed DBA services for production databases.

Extend your engineering team with database specialists for ongoing monitoring, performance, backups, upgrades, and incident response across MySQL, PostgreSQL, MongoDB, and other production engines.

The first 30-minute call covers your production estate, current ownership, and required coverage. No production access is needed. Prefer evidence first? Request a free database audit.

ILLUSTRATIVE_FLEET
DEMO
MySQL

MySQL

8.0 · InnoDB

1.82k

queries/sec

PostgreSQL

PostgreSQL

16 · streaming repl

18ms

p99 latency

MongoDB

MongoDB

7.0 · 3-node RS

940

ops/sec

Valkey

Valkey

8 · cluster

99.4%

cache hit rate

SQL Server

SQL Server

2022 · Always On AG

14.2k

instance IOPS

Sample Query Throughput

12.40k QPS

[OK] pg_repl: replica synchronized (lag 0ms)

[OK] valkey: 99.4% hit rate — 0 evictions

[INF] mysql: buffer pool resized → 24G

[OK] mongo: shard balancer idle, chunks even

Interactive demonstration using sample data · not live customer telemetry

Who this is for

Database support that fits your existing team.

Platform teams

Your engineers run the application and infrastructure. Database maintenance and incidents need a dedicated owner.

In-house DBAs

Your DBA keeps the context. Add capacity for planned work, specialist reviews, and agreed on-call coverage.

Growing products

New workloads bring performance, recovery, and capacity questions. Build database operations into your growth plans.

Ongoing managed DBA services

Put database ownership on a documented operating model.

JusDB works alongside your engineering team and takes responsibility for the database operations included in your plan. You keep business and production control; both teams know who monitors, responds, approves, changes, and reports.

Shared

Production context

Cross-trained engineers and documented handoffs reduce reliance on one person's availability.

Proactive

Database operations

Monitoring, maintenance, capacity, performance, and recovery work are planned around the agreed scope.

By plan

Incident coverage

Coverage hours, severities, acknowledgement targets, and escalation paths are selected for your needs.

Written

Responsibilities

The service agreement defines ownership, approvals, exclusions, reporting, and reliability commitments.

Your team keeps control

  • Business priorities, application behavior, and product release decisions
  • Approval for production changes outside agreed pre-authorized actions
  • Cloud accounts, vendor relationships, and organization-wide security policy
  • Final authority for risk, maintenance windows, and recovery objectives
Scoped to your plan

JusDB takes an agreed operating scope

  • Database monitoring, alert triage, and plan-based escalation
  • Performance, replication, capacity, backup, and restore-readiness reviews
  • Planned database changes, upgrades, and environment-specific runbooks
  • Recurring service reports, risks, priorities, and technical recommendations

How an engagement starts

From coverage gaps to an operating scope both teams can use.

01

Assess fit

Review the production estate, database owners, recurring workload, coverage gaps, and business priorities.

02

Agree the operating scope

Define responsibilities, coverage, severity levels, response targets, approvals, and communication channels.

03

Onboard safely

Document topology and escalation, establish least-privilege access, connect agreed monitoring, and validate runbooks.

04

Operate and review

Handle the agreed database work, report risks and trends, and plan improvements with your engineering team.

Example operating workflows

Ongoing work. Visible progress.

These illustrative examples show how an agreed managed DBA scope can connect an immediate task to continuing maintenance and review. Your service plan defines the work and reporting cadence.

Performance under review

An important application query slows down as traffic and data grow.

The work
Review query plans and workload patterns, propose an index or query change, and compare performance after the approved change.
The follow-through
Track latency trends, watch for regressions, and keep the next improvements in the work queue.

Example deliverable: Query review, change record, and performance trend

Recovery you can inspect

Backups complete, but the team needs to know how recovery would work.

The work
Review the backup policy, agree recovery objectives, and plan a restore exercise with clear owners and a safe test environment.
The follow-through
Record the exercise, address recovery gaps, and maintain the runbook as the environment changes.

Example deliverable: Restore-test record and recovery runbook

Capacity planned ahead

Database spend is rising and the next growth period is approaching.

The work
Review utilization, growth, and workload requirements. Compare capacity changes against cost, reliability, and performance needs.
The follow-through
Check the impact of approved changes and revisit the capacity plan in service reviews.

Example deliverable: Capacity plan and prioritized cost review

See the managed DBA scope

A Scoped Operating Model

Monitoring, incident response, reviews, and change control — designed around your environment.

For managed engagements, the exact tools, cadence, communication channels, response targets, and reliability commitments are defined in the selected plan and signed scope.

Typical Observability Coverage

Metrics

Typical tools · Prometheus · Grafana

Where included, database exporters, service-level indicators, and burn-rate alerts are configured for the agreed SLOs.

Logs

Typical tools · Loki · ELK · pgBadger

Log collection and alerting can cover slow queries, database errors, replication issues, and authentication events.

Traces

Typical tools · Jaeger · Tempo

When application tracing is in scope, traces help connect expensive queries to the services and requests that generated them.

Example Operations Cadence

Typical · Weekly

Health Review

  • Configuration drift
  • Backup job status
  • Security patch status
  • Replication health
Typical · Monthly

Performance Report

  • Query and capacity trends
  • Cost review
  • SLO reporting where contracted
  • Prioritized recommendations
Typical · Quarterly

Architecture Review

  • Scaling readiness
  • Technology roadmap
  • HA/DR test review
  • Upgrade planning
Typical · Annual

Strategic Planning

  • Budget inputs
  • Technology evaluation
  • Operating-model review
  • Compliance readiness support

Plan & Communication

Shared Support Channel
Day-to-day questions and non-urgent requests
By plan
On-Call Integration
Eligible critical alerts follow the agreed escalation path
Per P1 SLA
Incident Call
Collaborative troubleshooting for active incidents
As needed
Service Review
Review reports, risks, and planned changes
Scheduled
Shared Runbooks
Environment-specific procedures maintained with your team
In scope

Security & Compliance Support

Patch Management
CVE review, staging validation, and approved maintenance or rolling changes where the platform supports them
Access Control
Least-privilege roles, audit logging, and access reviews within the agreed access model
Encryption
Review of in-transit and at-rest encryption settings, subject to platform capabilities
Compliance Support
Configuration evidence and audit support for applicable frameworks; certification remains your responsibility
Backup and Restore Testing
Backup-job checks and scheduled restore tests when included in the service plan

Support for the environments in your production stack.

We work across AWS, Azure, Google Cloud, Oracle Cloud, and on-premises infrastructure. Platform and managed-service coverage is confirmed during discovery for your exact services, versions, and architecture.

AWS logo
AWS
Azure logo
Azure
Google Cloud logo
Google Cloud
Oracle Cloud logo
Oracle Cloud

Illustrative P1 response

A defined incident path from alert to acknowledgement, recovery, and review.

This illustrative workflow follows an alert through triage, approved mitigation, and review. Your plan defines covered hours and acknowledgement targets. Mitigation and resolution time depend on the incident.

By plan

Initial response target

Runbooks

Environment-specific procedures

Scheduled

Post-incident review

Blameless

Postmortem culture

Illustrative Incident Flow

P1: Alert → Response → Recovery

IN PROGRESS

Alert Detected

SLO / alert

An SLO breach or actionable database alert opens the incident workflow

On-Call Acknowledges

Plan target

The assigned engineer accepts the page and starts triage

Impact and Cause Assessed

Runbook-guided

Environment-specific runbooks guide diagnosis and escalation

Mitigation Applied

Change-controlled

Use an approved rollback, failover, configuration change, or containment step

Recovery Verified · Review Opened

Follow-up

Confirm stability, document the timeline, and assign corrective actions

Illustrative sequence only · response target is separate from resolution time

Ongoing managed DBA assessment

Scope the database work your team needs covered.

In 30 minutes, we'll review your production estate, current ownership, recurring workload, and coverage gaps. You'll leave with a concrete next step for scoping ongoing database operations.

No production access is required for the first conversation. Coverage, responsibilities, response targets, and reliability commitments depend on the supported architecture, selected plan, and signed scope.

Prefer evidence first? Request a free database audit